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Email: [email protected]
Terms & Conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and Cookie Policy outline Orbis Golf’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Orbis Golf’, ‘Coach’, ‘Professional’ ‘us’ or ‘we’ refers to the entity whose products or services are displayed on this website pineridgegolfacademy.co.uk & pineridge.glflocker.com
The registered office is: Argyll Cottage, 42 Salisbury Road, Steeple Langford, Wiltshire, SP3 4NA
The term pupil, customer, student, adult, Junior, member or ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
Orbis Golf makes every effort to guarantee that the information enclosed on the website and websites materials are accurate, up to date and honest although you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Terms and Conditions
1. Booking Policy
1.1. One to One Lesson Bookings and coaching programmes
Orbis Golf operates the following terms and conditions in respect of one to one lessons bookings:
Lessons must be paid for in full within 24 hours of a booking being made unless otherwise agreed by the golf coach.
If cancellations are within 48 hours, a refund may not be offered and is at the discretion of the golf coach.
Failure to show up for your booking without prior notice will result in the loss of your lesson booking.
1.2. Group or class bookings Policy
Orbis Golf operates the following terms and conditions in respect of group coaching sessions (Adults and juniors):
Payment must be made in full within 24 hours of a booking being made unless otherwise agreed by the golf coach that the booking is being made with. If payment is not made, the place will be released to those on a waiting list or on a first come first service basis.
Bookings for group coaching sessions are only for the designated block of sessions that the pupil is booking onto and cannot be carried over to alternative individual or group coaching sessions.
Bookings for group classes are non refundable and will only be given in circumstances where the place can be re-sold.
Failure to show up for your booking without prior notice will result in the loss of the group lesson booking.
If cancellations for Junior Golf Camps are within 48 hours, a refund will not be offered. You may be able to apply this booking towards another Orbis Junior Golf Camp but is at the discretion of the golf coach.
2. Refund Policy
Refunds will only be given in the following circumstances;
Exceptional circumstances such as death or serious illness/injury where the user or the intended recipient of a purchase is unable to use within the designated expiry date.
Instances where Orbis Golf has not met its requirements which are outlined in the booking purchase or which make up these terms and conditions.
Refunds will not be given or sessions allowed to be carried over in instances resulting from extreme weather which means cancelling the session is unavoidable and is in the interest of safety but the customer may be offered to re-book at a later date at the discretion of the golf coach.
3. Substitution
In rare circumstances, the golf coach may provide a substitute for a one to one lesson to fulfil the obligations of the lesson booking. This substitute will be approved by Orbis Golf and offered to the customer by Orbis Golf. The customer has a right to refuse this substitute and in this instance, will be offered a refund or that the booking can be rescheduled at a later date. In instances where a substitute will be used in a group lesson booking, this substitute will be approved by Orbis Golf and the golf coach will advise of this substitute to the customer prior to the group class being advertised or delivered where possible. The substitute will be of equal qualification to the contracted golf coach and if this isn’t possible, the customer will be advised of this.
4. Lesson Expirations
4.1. – One to One single lesson options, Gift Cards and Junior One to One
All bookings and purchases made will be liable to an expiration date of 12 Months from the date of purchase or the date of the booking. Lesson credits, vouchers or gift cards not used after 12 months will automatically be removed from the system. If any instances exist where this is different then you will be made aware of this at the time of booking. If for any reason, you believe that you will not be able to redeem your purchase in this period for example due to injury, then please contact the golf coach.
Other than in exceptional circumstances, which will be at the discretion of the golf coach, purchase will not be extended beyond their stated date of expiry.
4.2. – Coaching programmes
All coaching programme bookings and purchases made will be liable to an expiration date of whatever the coaching package time frame is, for example 1 month, 3months or 6 months from the date of purchase or the date of the booking. Lesson credits, vouchers or gift cards not used after the coaching programme time frame will automatically be removed from the system. If any instances exist where this is different then you will be made aware of this at the time of booking. If for any reason, you believe that you will not be able to redeem your purchase in this period for example due to injury, then please contact the golf coach.
Other than in exceptional circumstances, which will be at the discretion of the golf coach, purchase will not be extended beyond their stated date of expiry.
5. Liability
Orbis Golf makes every effort to guarantee that the information enclosed on the website and website’s materials are accurate, up to date and honest. Although assurances are made, Orbis Golf do not make any warranty that the website is error free or free from infection by viruses, Trojans, worms or anything that might have destructive properties. Should any errors or omissions be found, Orbis Golf will endeavour to correct them as quickly as practically possible.
Orbis Golf does not accept any liability for errors and omissions and reserves the right to amend, update or change the information, specifications and description of listed goods, products and services.
Orbis Golf does not accept liability for any indirect or consequential loss arising out of the use of the website or from using any products or services from the website.
6. Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Orbis Golf and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Orbis Golf. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep this running smoothly. However, Orbis Golf takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
7. Store Purchases
7.1. Store Payments
All online payments will receive an email confirmation detailing the transaction and appropriate future steps in order to redeem your purchase. This email will act as your proof of purchase and you should bring it along with you when redeeming your purchase.
If the details of the transaction outlined in the email confirmation does not correspond to the details outlined before such a purchase was made or if the user feels that Orbis Golf has miss sold any such purchase then you must make us aware of this as soon as possible in writing or via email.
7.2. Distribution of Store Purchases
When a purchase is made through our online coaching store users will receive a confirmation email which should be taken as proof of purchase. This email will outline the purchase entitlement and the steps that the users should take to redeem such a purchase. This email confirmation may take up to 24 hours to be received and if after this time the user has not received such a confirmation then Orbis Golf must be made aware of this as soon as possible in writing or via email.
Any gift card purchases will receive a personalised Gift Voucher via email within 24 hours of us receiving payment. If the user has not received this after such a time scale then Orbis Golf must be made aware of this as soon as possible.
This Gift Voucher will use the information inputted into the website at the time of purchase by the person making the gift purchase. Therefore, Orbis Golf accepts no liability or responsibility for any inaccuracies on this Gift Voucher.
7.3. Refunds on Store Purchases
Refunds will only be permitted in the following two circumstances;
Exceptional circumstances such as death or serious illness/injury where the user or the intended recipient of a purchase is unable to use within the designated expiry date.
Instances where Orbis Golf has not met its requirements which are outlined in the booking purchase or which make up these terms and conditions.
8. Privacy policy
Your use of our website is bound by our privacy policy which makes up part of our Terms and Conditions. Our Privacy policy can be viewed by clicking the link on the bottom of the website page.
9. Cookie Policy
The use of our website is bound by our Cookie Policy which makes up part of our terms and conditions. Our Cookie Policy can be viewed by clicking the link on the bottom of the page.
10. Copyright Notice
The content of this website is copyright of Orbis Golf. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and noncommercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
